Pricing, explained.
How Plumticket charges, and how ticketing pricing works in general.
Plus standard payment processing.
Locked in for early organizers.
Plus standard payment processing.
Locked in for early organizers.
| Component | Rate |
|---|---|
| Platform fee | $0.75 per ticket, flat |
| Payment processing | $0.30 + 2.9% per transaction |
| Organizer rebate | $0.20 per paid ticket, paid monthly |
No contracts. No monthly fees. No hidden fees.
What you’re paying for.
Whether you use Plumticket or another event ticketing platform, there are always two costs to every ticketing transaction: the platform fee and payment processing.
The platform fee covers everything the ticketing platform does: hosting your event page, processing the transaction, creating and delivering tickets, scanning at the door, and support. Most ticketing platforms charge a flat amount plus a percentage. We charge one flat amount only: $0.75 per paid ticket.
Payment processing is what Stripe or any other payment processor charges to process the credit card transaction. Stripe charges 2.9% plus $0.30 per transaction, which is quite standard. We don’t mark it up. We don’t hide it. It’s the same on Plumticket as it is on other platforms that use Stripe.
There’s also a third number that’s unique to Plumticket: the rebate. For every paid ticket you sell, we send $0.20 back to you, paid monthly. We don’t know of another ticketing platform that does this. For early organizers approved during the launch period, the $0.20 rebate is locked in for at least two years.
Worked example: a 2-ticket order.
Two tickets at $25.00 each
| $50.00 | Ticket price (2 × $25.00) | |
| + | $1.50 | Plumticket platform fee (2 × $0.75) |
| $51.50 | Subtotal | |
| + | $1.79 | Payment processing (2.9% × $51.50, plus $0.30 once per transaction) |
| $53.29 | Buyer pays | |
| $50.00 | You receive (gross) | |
| + | $0.40 | Rebate (next month, 2 × $0.20) |
The $0.30 transaction fee is charged once per order, not per ticket, so larger orders cost proportionally less to process.
Who pays the fee?
There are three parties in a ticket transaction: the event organizer, the ticket buyer, and the ticketing platform. Different ticketing platforms take different approaches to allocating fees between organizers and ticket buyers.
| § 01Plumticket’s approach | Some platforms automatically pass the fees to the ticket buyer. |
| § 02 | Some let the organizer choose: absorb the fee yourself or pass it to your buyer at checkout. |
| § 03 | Some let the organizer decide how much to charge the ticket buyer, more or less than the amount of fees the platform is charging. |
Plumticket’s approach is the first: the $0.75 platform fee and the payment processing fee are paid by the ticket buyer. The combined fee appears throughout the buying process, visible from the first ticket selection.
Plumticket’s rebate structure makes us different. You receive the full ticket price. And we send $0.20 back to you for every paid ticket. Net of everything, you come out $0.20 ahead per ticket.
Upfront pricing, by design.
Hidden fees at ticket checkout are increasingly under regulatory scrutiny. The FTC’s Junk Fees Rule and state laws like California’s SB-478 require ticketing platforms to show all fees upfront, not at the final purchase step.
Plumticket shows the $0.75 platform fee and the payment processing fee from the first ticket selection. Compliant by design, not by patch.
Many other platforms still surface buyer fees only at the final checkout screen. If you’re shopping platforms, worth checking what each one does.
Why our fees are low.
Built in 2026, not 2006.
No legacy technical debt. Modern infrastructure, modern payment rails, modern observability. We’re not paying engineering tax on a 20-year-old codebase.
We do one thing.
No subscriptions, classes, season passes, memberships, marketing tools, or volunteer management. Just ticketing. The price reflects it.
Ticketing fees got out of hand.
Your buyers shouldn’t dread the checkout step, worried about exorbitant fees. With us, they won’t.
The rebate adds up.
At $0.20 per paid ticket, the rebate grows with your volume.
| Paid tickets per year | Annual rebate |
|---|---|
| 1,200 | $240 |
| 3,000 | $600 |
| 6,000 | $1,200 |
| 12,000 | $2,400 |
| 30,000 | $6,000 |
| 60,000 | $12,000 |
Want to model your own volume? Run the numbers in the calculator
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Early-organizer rebate applies to approved accounts accepted during the launch period and remains available while the account stays active and in good standing.
Frequently asked pricing questions.
Are your fees compliant with new fee-disclosure laws?
Yes. The $0.75 platform fee and the payment processing fee appear throughout the buying process, not just at the final checkout screen. This is required under the FTC’s Junk Fees Rule and state laws like California’s SB-478. Plumticket was built to this standard from the start.
Are there volume discounts?
For organizations selling 50,000-plus tickets per year, contact us about custom pricing. For everyone else, the standard pricing is already the lowest flat fee in the industry.
Do you ever raise prices?
Possibly, but we don’t plan to. If we ever do, existing organizers will get advance notice and the opportunity to lock in their current rate.
What if I refund a ticket?
Stripe’s processing fee on the original sale is not refunded by Stripe. The Plumticket platform fee is reversed. The rebate on that ticket is not paid.
What about free events?
Free tickets have no platform fee, no rebate, and no Stripe processing fee. You can run free events on Plumticket at no cost.
Ready to start earning a rebate on every ticket?
Apply in minutes. We’ll review your application within 48 hours and send onboarding instructions if Plumticket is a fit.